Lexus of Santa Barbara FAQ
Answers to the questions shoppers in Santa Barbara, Montecito, Summerland, and Goleta ask us about our dealership, vehicles, service, and buying process. Select a question to see the answer.
- About the Dealership
- Hours & Location
- New Vehicles
- Pre-Owned Vehicles
- Trade-Ins & Selling Your Car
- Financing
- Service & Maintenance
- Parts & Accessories
- Buying Process
- Community & Business
About the Dealership
Where is Lexus of Santa Barbara located?
Lexus of Santa Barbara is at 350 Hitchcock Way, Santa Barbara, CA 93105.
Is Lexus of Santa Barbara part of Ken Garff?
Yes. Lexus of Santa Barbara is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and more than 26 brands.
Does Lexus of Santa Barbara own other dealerships?
Lexus of Santa Barbara is part of Ken Garff Automotive Group, which owns Culver City Honda, Hamer Toyota, Culver City Toyota, Long Beach Honda, West Coast Toyota of Long Beach, Lexus of Oxnard, BMW of Camarillo, Honda of the Desert, and Toyota of the Desert.
What is Lexus of Santa Barbara's customer service philosophy?
We put people first. Our favorite three words are “We Hear You,” and our team follows the R.I.G.H.T. values: Above Anything Else, Do The Right Thing, One Step at a Time, Actions Speak Louder, and Stronger Together.
What areas does Lexus of Santa Barbara serve?
We serve Santa Barbara, Montecito, Summerland, and Goleta.
Hours & Location
What are the sales hours at Lexus of Santa Barbara?
Our Sales Department is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
What are the service department hours at Lexus of Santa Barbara?
Service is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. We are closed Sunday.
What are the parts department hours at Lexus of Santa Barbara?
Parts is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. We are closed Sunday.
What are the phone numbers for Lexus of Santa Barbara?
Sales and main line: (805) 979-5078. Service: (805) 979-5730. Parts: (805) 979-5640.
New Vehicles
What new Lexus models does Lexus of Santa Barbara carry?
We carry the Lexus IS, ES, LS, UX, NX, RX, TX, GX, LX, RZ, TZ, RC, and RC F, including hybrid, plug-in hybrid, and electric options. Browse new Lexus inventory.
Does Lexus of Santa Barbara sell electric vehicles?
Yes. We sell the Lexus RZ electric vehicle, along with hybrid and plug-in hybrid models. See our EV and hybrid page.
What current offers and incentives are available at Lexus of Santa Barbara?
Offers change monthly and have eligibility requirements and expiration dates. See current new vehicle specials and service offers.
Pre-Owned Vehicles
Does Lexus of Santa Barbara sell Certified Pre-Owned vehicles?
Yes. Every Ken Garff Certified Pre-Owned vehicle passes a 118-point inspection and includes a limited warranty, roadside assistance, and additional perks. We also offer Lexus L/Certified vehicles. Shop certified vehicles | View L/Certified vehicles.
Does Lexus of Santa Barbara carry used vehicles from other brands?
Lexus of Santa Barbara sells all brands of used vehicles, not just Lexus. Search used inventory.
Trade-Ins & Selling Your Car
Does Lexus of Santa Barbara accept trade-ins?
Yes. You can get an online trade-in value before you visit.
Can I sell my car to Lexus of Santa Barbara without buying one?
Yes. Submit your vehicle's information online and you'll receive a real offer that's good for 7 days. You get paid fast, and you don't need to buy a vehicle from us. Sell to us.
Financing
Does Lexus of Santa Barbara offer financing?
Yes. Our finance team offers a range of financing solutions on new and pre-owned vehicles, including financing through Lexus Financial Services. Visit our Finance Center.
Can I get pre-approved for financing online at Lexus of Santa Barbara?
Yes. Apply for financing online and our team will follow up with your options.
Does Lexus of Santa Barbara offer vehicle protection plans?
Service & Maintenance
How do I schedule a service appointment at Lexus of Santa Barbara?
Schedule service online or call our Service Department at (805) 979-5730 during business hours.
Does Lexus of Santa Barbara service vehicles from other brands?
Lexus of Santa Barbara services nearly all makes and models. Some specialty highline makes and models are exceptions. Call (805) 979-5730 before you schedule if you'd like to confirm your vehicle can be serviced.
Does Lexus of Santa Barbara perform Lexus warranty and recall work?
Yes. As an authorized Lexus dealer, we perform factory warranty repairs and recall service.
Does Lexus of Santa Barbara offer service pickup and delivery?
Yes. We offer service pickup and delivery for our service customers. Ask your service advisor when you schedule.
Does Lexus of Santa Barbara offer a loaner or courtesy vehicle during service?
Yes. We offer loaner vehicles and shuttle service for our service customers. Ask your service advisor when you schedule.
Parts & Accessories
Does Lexus of Santa Barbara stock genuine Lexus parts?
Yes. Our parts department supplies genuine Lexus parts and accessories for Lexus vehicles. Order parts or call (805) 979-5640.
Buying Process
Can I build and price a vehicle online at Lexus of Santa Barbara?
Yes. Use our Build and Price tool.
Do I need an appointment for a test drive at Lexus of Santa Barbara?
An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call (805) 979-5078.
What documents should I bring when buying a vehicle from Lexus of Santa Barbara?
Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.
What fees should I expect besides the vehicle price at Lexus of Santa Barbara?
In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $85 and an electronic filing fee of $37. Our team provides an itemized price breakdown before you sign.
Community & Business
Is Lexus of Santa Barbara hiring?
Yes. View current openings on the Ken Garff careers site.
Does Lexus of Santa Barbara support the community?
Yes. Through the We're Here For You program, we support projects like revitalizing community centers, providing meals and household items for local families, and buying supplies for teachers.
Have a question we did not cover? Call Sales at (805) 979-5078, Service at (805) 979-5730, or Parts at (805) 979-5640, or visit us at 350 Hitchcock Way, Santa Barbara, CA 93105. You can also contact us online.